Terms & Conditions
Individual or Paired Classes
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Standard Lesson Duration: Typically lasts for 30 Minutes for Individual & 40 minutes for Paired unless otherwise arranged.
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Extended Lesson Option: Longer lessons can be arranged upon request.
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Invoicing: Lessons will be invoiced at the beginning of each school term.
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Term Length: The standard term is 9 weeks, but it may be adjusted to account for public holidays that coincide with lesson days.
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Payment Requirement: Full payment of fees is required before the term begins.
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Cancellation Policy: Written notice of cancellation must be provided at least 2 weeks prior to the start of the upcoming school term.
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Make-Up Lessons and Refunds: There are no make-up lessons or refunds for any student absences. This is due to the fact that the school operates on a set number of weeks per year and still needs to pay tutors when a student is absent.
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Lesson Refund for school cancellation: In the event that the school is unable to conduct a scheduled lesson on a particular day, it will be credited towards the next invoice or refunded. Examples include Tutor absences, lockdowns, school emergencies & natural disasters.
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Lesson adjustment: If a paired class (Group of 2 students) cannot be provided, the class time may be reduced to 20 minute individual sessions equivalent to the individual time your child would normally receive in a paired setting.
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Concerts/Performances: Towards the end of school terms, the music school may hold concerts/performances on Saturdays during lesson times. Students will be given the opportunity to perform if their tutors decide they are ready. the music school considers this as part of a students development musically and opportunities will be given to all students to attend these performances regardless of whether they are performing or not.
Group Classes
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Lesson Duration Options: Lessons typically last for 45 minutes (up to 7 students) or 30 minutes (up to 4 students)
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Invoicing: Lessons will be invoiced on an annual basis at the beginning of the year.
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Number of weeks: The standard number of lessons is 30 weeks of the year within school terms, however this may be adjusted to account for public holidays that coincide with lesson days.
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Payment Requirement: Full payment of fees is required before lessons begin.
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Late Payment: If payment is not received by the due date, the school will reach out to you, and we retain the right to cancel the class until payment is received.
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Make-Up Lessons and Refunds: There are no make-up lessons for any student absences. This is due to the fact that the school operates on a set number of weeks per year and still needs to pay tutors when a student is absent.
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Lesson Refund for School Cancellation: In the event that the school is unable to conduct a scheduled lesson on a particular day, a refund will be issued for the missed lesson. Examples include Tutor absences, lockdowns, school emergencies & natural disasters.
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Long-Term Absences: Extended absences of 4 or more consecutive lessons without sufficient notice will be treated as a cancellation, and the space may be offered to another student.
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Concerts/Performances: Towards the end of school terms, the music school may hold concerts/performances on Saturdays during lesson times. Students will be given the opportunity to perform if their tutors decide they are ready. the music school considers this as part of a students development musically and opportunities will be given to all students to attend these performances regardless of whether they are performing or not.
